Grilltown FAQ – Your Guide to Outdoor Cooking Excellence

At Grilltown, we believe every great outdoor moment begins with confidence — knowing you’ve chosen the right grill, the right setup, and the right team to back you up.
Here you’ll find quick answers to our most common questions about grills, outdoor kitchens, shipping, and care.

General Information

Gas grills offer instant heat, consistent temperature control, and easy cleanup — perfect for everyday cooking and weekend gatherings.

The lifespan of your gas grill depends on its build quality and how well it’s maintained. At GrillTown, our curated selection features premium brands built from durable stainless steel and cast aluminum—engineered to last 5 to 10 years or more with proper care. Replacement parts and accessories are available to keep your grill performing like new season after season.

Most gas grills ignite with the push of a button. Turn on the gas supply (via your propane tank or natural gas line), open the lid, turn the burner knobs to “ignite,” and press the ignition button. If the electronic ignition doesn’t spark, you can safely light the grill manually with a long match or grill lighter.

Yes, it is sometimes possible to convert a propane grill to natural gas, but only with an approved conversion kit and professional installation. Always confirm your specific grill model's compatibility.

The primary difference between the two fuels lies in their delivery and use:

  • Propane (LP): Is stored as a liquid in tanks, making it portable and flexible for use anywhere.
  • Natural Gas (NG): Is delivered via a dedicated line that connects directly to your home's gas line, providing an essentially endless fuel supply without the need for refilling tanks.

Care & Maintenance

Gas grills are designed for easy maintenance. After each use, simply brush the cooking grates to remove residue. Every few months, clean the exterior with a specialty cleaner and wipe down the interior surfaces to prevent buildup. Regular upkeep not only extends the life of your grill but also keeps your food tasting its best.

Pro Tips for Choosing the Right Grill

  • Choose 304 over 340 stainless steel for long-term durability.
  • Match grill size to your typical guest count.
  • Look for even heat distribution rather than just total BTU.
  • Consider accessories like infrared burners or pizza stones for versatility.
  • Don’t forget a cover and cleaning kit for long-term care.

WARRANTY
A grill backed by a strong brand warranty is a reflection of true craftsmanship. While Grilltown doesn’t issue warranties directly, every premium brand we feature provides its own coverage.

After your purchase, simply visit the manufacturer’s website to register your grill and activate your warranty.

For more tips on maintaining your grill, check out our SUPPORT HUB! :)