Privacy policy

Effective Date: October 1st, 2025

At Grilltown, your trust means everything. We value your privacy and are committed to protecting the personal information you share with us when shopping for grills, outdoor kitchens, and accessories.

What We Collect

Personal info you share: name, shipping/billing address, email, phone, payment details.
Shopping activity: items in your cart, wishlists, purchase history.
Technical info: device, browser, IP address, cookies.

How We Use It

We use your information to:

Process and deliver your orders.
Keep you updated on shipping and customer service.
Send special offers and Grilltown news (unsubscribe anytime).
Improve our website and protect against fraud.

Who We Share It With

We never sell your information. We only share it with trusted partners like shipping carriers, payment processors, and service providers that help us serve you.

Cookies

Grilltown uses cookies to remember your preferences, keep items in your cart, and improve your browsing experience. You can disable cookies in your browser, but some features may not work properly.

Your Choices

Update or delete your account anytime.
Opt out of marketing emails with one click.
Contact us if you have any privacy concerns.

We may update this policy from time to time. Updates will always be posted here.

2. Full Legal Privacy Policy (Grilltown.com)

Effective Date: [Insert Date]

This Privacy Policy describes how Grilltown (“we,” “our,” “us”) collects, uses, and discloses your personal information when you visit or make a purchase from grilltown.com (the “Site”), or otherwise interact with our services.

By using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use.

Information We Collect

We collect the following categories of personal information:

Identifiers: name, email, phone, billing/shipping address.
Order Details: purchased items, payment confirmations, order history.
Account Information: username, password (encrypted).
Device & Technical Data: IP address, browser, cookies, usage data.
Customer Support Data: messages, requests, or reviews you submit.

We may also receive information from third parties such as payment processors, logistics providers, or advertising partners.

How We Use Information

We use personal information to:

Provide and deliver products and services.
Process payments and fulfill orders.
Communicate with you regarding orders, returns, or support.
Send marketing communications (with your consent).
Detect and prevent fraud, protect security, and comply with law.

Sharing Personal Information

We share information only when necessary:

With service providers (Shopify, payment processors, shipping carriers).
For legal reasons (to comply with subpoenas, enforce policies, or protect rights).
In business transfers (e.g., merger, acquisition).

We do not sell your personal information.

Cookies and Tracking

We use cookies and similar technologies to operate our store, analyze site performance, and personalize experiences. You may adjust cookie preferences in your browser settings.

Data Retention & Security

We retain personal information for as long as necessary to fulfill orders, comply with obligations, resolve disputes, and enforce agreements. Grilltown uses industry-standard encryption and security safeguards to protect your data.

Your Rights

Depending on where you live, you may have rights under laws like CCPA or GDPR, including the right to:

Access or request a copy of your personal data.
Request correction or deletion of your data.
Opt out of marketing communications.
Withdraw consent at any time.

You may exercise these rights by contacting us at support@grilltown.com.

Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from children.

International Users

If you access Grilltown.com from outside the United States, please note your data may be processed in the U.S. under applicable U.S. law.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.”

Contact Us

If you have any questions or requests, please contact us:

📧 Email: support@grilltown.com.